We want your chocolate to reach you quickly and safely. Here’s everything you need to know about our shipping process.
1. Order Processing Time
Orders are usually processed within 1–2 business days. During holidays or sales, processing may take slightly longer.
2. Domestic Shipping
- Standard Delivery: 2–5 business days.
- Express Delivery: available at checkout.
- Free shipping for orders above [X amount].
3. International Shipping
We proudly ship worldwide. Delivery times vary by country, usually 7–14 business days. Please note that customs duties and taxes may apply, and customers are responsible for these charges.
4. Tracking
Once your order ships, you’ll receive a tracking number by email so you can follow your chocolate’s journey.
5. Lost or Damaged Packages
If your order does not arrive or arrives damaged, please contact us within 7 days of expected delivery. We’ll happily arrange a replacement or refund.